First time with the Christmas Bureau? To find out what you need to bring click here:

What is the Christmas Bureau?

Christmas can be a difficult time, especially on a limited income. So we are here to help!

The Christmas Bureau has two components to receiving assistance. You will either be sponsored by someone in the community or invited to receive gifts through the Christmas Bureau’s toy room.

For those sponsored by the community, you will receive a food hamper, ingredients for a Christmas dinner, and gifts delivered to your door. For this, you MUST have a working phone or email to be in contact with the sponsor. They will contact you to arrange a drop-off date.

If you are not sponsored, you will have the opportunity to shop for your children (for free!) in our toy room, fully and graciously stocked by our community. You will also receive your food hamper and extra Christmas treats from the Food Bank.

What can I expect after I fill out the application?

You will receive an automated email letting you know that we have received your application. If your file has been updated this year, you will be contacted when matched with a sponsor or be given a date to come through the toy room. If you do not receive an automated email, please contact Lala (604-859-5749 ex 24).

If you are not registered, or your file has not been updated this year, your application will not be processed. We will let you know if this is the case. Please make an appointment and bring in all necessary information to ensure we process your application. Find out what you need to bring in here. To make an appointment, call reception at 604-859-5749.

Please note that your application will be cross-checked with your Food Bank file. To avoid delays, ensure that you are only adding family members that are currently on your file. Any family members added to your Christmas Bureau application that are not on your Food Bank file, will need to be added with documentation before your application can be processed.