Family Application

First time with the Christmas Bureau? To find out what you need to bring click here:

What is the Christmas Bureau?

Christmas can be a difficult time, especially on a limited income. We are here to help!
This program’s purpose is to create access to food and gifts at for all who wish to participate in the Christmas holiday tradition.

*New for 2023* Applications for the Christmas Bureau program requires an income test and applications close November 24th.

Christmas Bureau has now reached capacity.

Applications will reopen in October 2024

The Christmas Bureau has two options for you.

Direct Support from a Christmas Neighbour

For those matched with a Christmas Neighbour, you can chose to receive ingredients for a Christmas dinner, and gifts delivered to your door or arrange a meet up point.

A working phone or email MUST be provided to be able to receive direct support from a Christmas Neighbour. They will contact you to arrange a CONTACT-LESS drop-off date. If you are not comfortable with a visit from a Christmas Neighbour, please ask us about options.

Christmas Bureau Toy Room & Christmas Food Basket

For those accessing gifts and food through the Christmas Bureau’s toy room, you will have the opportunity to shop for your children (for free!) in our toy room, fully and graciously stocked by our community. Groceries and extra Christmas treats can be accessed at the Food Bank.

You will be given 2 dates.
-1 to access the toy room (location will be provided)
-1 to access Christmas Food Basket pick up

Christmas Bureau has now reached capacity.

Applications will reopen in October 2024

What can I expect after I fill out the application?

The Christmas Bureau has moved! Please make sure to verify your income at the location that will be provided to you.

If you would like a copy of your application – please click “Print or get PDF answers”.  You will be contacted within 2 weeks to ask to verify your income before qualifying for the service. Once enrolled in the program you will either be given a toy room date and a Christmas Food Basket pick up date. If matched with a Christmas Neighbour you will no long require the Toy room date or Christmas Food Basket pick up date.

Feel free to contact the Christmas Bureau (604-859-5749 ex 40). 

Please make an appointment and bring in all necessary information to ensure we process your application.

Documents Required for Income verification:


Please note that your application will be cross-checked with your Food Bank file. To avoid delays, ensure that you are only adding family members that are currently on your file. Any family members added to your Christmas Bureau application that are not on your Food Bank file, will need to be added with documentation before your application can be processed.